About This File
AIO Support Center is powerful, but easy to use ticketing system for your WordPress site.
AIO Support Center 2.0 is out, bringing long awaited features such as:
- Cron tasks
- Ticket creation via e-mail (for registered users only)
- Customers have ability to reopen their own tickes
- “Awaiting reply” filter to help you manage tickets easier than ever
- and many more (check changelog)
Before updating, please see Changelog 2.0.
- Multiple user roles that are not depending on WordPress roles
- User-friendly interface for both staff and customers
- Responsive & detailed ticket preview
- Pre-made repsonses for staff members to make their life easier
- Auto-Responders with custom e-mail templates
- Plenty of dynamic tags to use while building your e-mail templates
- Extendable – Plenty of Add-Ons to come!
- E-Mail Piping – Let customers post replies to tickets by directly replying to auto-generated e-mail addresses. (check requirements to make sure you can use this feature on your hosting)
- Translation Ready – meaning you can easily translate plugin using .po & .mo files.
- and many more!
Minimum System Requirements:
PHP Version: 5.3+
WordPress Version: 3.9+
WordPress – access to admin-ajax.php from both front-end and back-end (some themes and plugins may block this)
Browser Support: Google Chrome | Mozilla Firefox | Opera | Safari | Internet Explorer 8+
Recommended:
PHP Version: 5.5+
IMAP ENABLED (php extension)
WordPress Version: 4.1+
WordPress – access to admin-ajax.php from both front-end and back-end (some themes and plugins may block this)
Browser Support: Google Chrome | Mozilla Firefox | Opera | Safari | Internet Explorer 9+
DISCLAIMER
In order to work, AIO Support Center must have access to wp-admin/admin-ajax.php even for front-end shortcodes. There was one theme which was preventing access to this file so plugin couldn’t work, so make sure your theme is compatible before making purchase.
Certain optional features like e-mail piping have additional requirements. Please check this page to make sure your hosting meets requirements for e-mail piping feature.